Privacy Policy

PRIVACY AND DATA PROTECTION POLICY

We receive, collect and store any information you enter on our website or otherwise provide to us. Additionally, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; log in; Email address; password; Computer connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.

When you make a transaction on our website, as part of the process, we collect the personal information you provide to us, such as your name, address and email address. Your personal information will be used only for the reasons specified above.

We collect such non-personal and personal information for the following purposes:

Provide and operate the Services;
Provide our users with ongoing customer assistance and technical support;
To contact our visitors and users with general or personalized notices related to the service and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with applicable laws and regulations.
Our company is hosted on the Wix.com platform which provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com data storage, databases and general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment platforms offered by Wix.com and used by our company adhere to the standards established by PCI-DSS and are managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you about your account, troubleshoot your account, resolve a dispute, collect fees or money owed, canvass your opinions through surveys or questionnaires, send updates about our company, or as necessary. to contact you to enforce our User Agreement, applicable national laws and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.

If you no longer want us to process your data, please contact us at informacion@caotic.es

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances.

If you wish to: access, correct, modify or delete any personal information we have about you, we invite you to contact us at informacion@caotic.e

COOKIES POLICY

The Wix.com platform uses cookies to facilitate the relationship between our visitors and our content, and to allow the production of statistics on the visits we receive.

In full compliance with Directive 2009/136/EC, developed in our set of laws in section 2, art. 22 in the Information Society Services Law, following the guidelines approved by the Spanish Data Protection Agency, we proceed to inform you in detail about its use on our website.

Cookies are small data files recorded in the browser used by visitors to our website, so the server records that user's visit later when they access our content again. This information does not reveal your identity, personal data or access to content stored on this computer, but allows our system to identify the user as a specific user who previously visited our website, viewed specific pages, etc. Record your personal preferences and technical information, such as the number of visits or the exact pages visited.

The objective of cookies is to provide faster and easier access for the user to the chosen services.

If you do not want cookies to be registered in your browser or if you prefer to receive information each time a cookie requires installation, you can configure your browsing options to work that way. Most browsers allow cookies to be managed in 3 different ways:

Always reject all cookies.
The browser will ask the user to install cookies.
Always accept all cookies.
Your browser may also include the ability to choose in detail which cookies you wish to install on your computer. Specifically, the user may accept any of the following options:

Reject cookies from certain domains;
Reject third-party cookies;
Accept cookies as non-persistent (they will be deleted when the browser is closed);
Allow the server to create cookies for a different site.
It is possible to allow, know, block or delete cookies installed on your computer using the option settings for the browser installed on your computer.

INTELLECTUAL PROPERTY AND INDUSTRY, COPYRIGHT & TRADEMARK

CAOTIC JEWELRY LTD is the operator of www.caoticjewels.com.

All materials on this Site, and the Site itself, are protected by copyright, designs, trademarks and/or all other intellectual property rights and materials.

These materials are the property of CAOTIC JEWELRY LTD. Such materials include, but are not limited to, the photographs, images, illustrations, text, video clips, audio clips, designs, logos, trademarks and other materials contained on this site, as well as the software used in the design and development of this site. All rights reserved, worldwide.

It is expressly prohibited to:

Reproduce, copy, edit, transmit, upload or incorporate into any other material, any of the Websites, including without limitation, any images in any format of the products and their descriptions or other material available on the Website; and

Remove, modify, alter or use any registered or unregistered trademark/logo/design of CAOTIC JEWELRY LTD, and do anything that may appear to take unfair advantage of the reputation and goodwill of CAOTIC JEWELRY or could be considered an infringement of any of the Rights in intellectual property rights that are owned and/or licensed to CAOTIC JEWELRY LTD.